What is a Tourist Use License?
The Tourist Use License for Tourist Housing is a permit granted by the Generalitat Valenciana to owners or managers of homes, authorizing them to rent them out for tourist purposes. The objective of this license is to regulate and supervise the rental of homes to tourists, guaranteeing compliance with the requirements and regulations established by the local authorities of Torrevieja.
Tourist accommodation, also known as holiday homes, are properties that are rented to tourists or visitors for short periods of time. These properties can include apartments, houses, villas or other types of accommodation designed primarily to offer a temporary experience to tourists who wish to explore Torrevieja from a more authentic and flexible perspective than traditional hotels.
In the case of Torrеvieja, in order to offer a property as a Tourist Property, the owner or manager must obtain the corresponding Tourist Use License. This license generally requires that the property meet certain standards of safety, habitability and quality, which may vary depending on the specific regulations of each jurisdiction. Some aspects considered include maximum occupancy capacity, fire safety measures, and the availability of basic services such as hot water and electricity, among others.
The main objective of the Tourist Use License is to regulate the rental of housing for tourists market, in order to protect both visitors and owners. This license provides a guarantee of quality and safety for tourists, while establishing a legal framework for owners, thus avoiding possible abuses or undesirable situations.
It is important to note that the regulations and requirements for obtaining a Tourist Use License may vary depending on the geographic location and local legislation. Therefore, it is essential that owners or managers of Tourist Housing consult with the relevant authorities and ensure that they comply with all legal requirements before offering a property for tourist rental.
The promotion of summer homes on tourism websites is expanding the rental market in towns traditionally used for vacations, such as Torrevieja. It's clear that if you're looking to make a profit on a property on the coast, renting it out through word of mouth or advertisements in local establishments is not the best option.
According to Tourist Housing Decree 10/2021, a tourist housing license is required for any property offered on channels or websites dedicated to tourist accommodation. This means that if you are promoting your property on platforms such as Airbnb, Booking, HomeAway, or Expedia, be careful! You will need to obtain a tourist use license.
The high economic profitability obtained from renting a tourist home is leading many owners of summer homes in Torrevieja to legalize their properties as Tourist Homes.
How do you obtain a Tourist License in Torrevieja?
Es importantе dеstacar quе obtеnеr la Licеncia Turística еn Torrеviеja no еs un procеdimiеnto administrativo sеncillo. Rеquiеrе rеalizar divеrsos rеgistros y obtеnеr una gran cantidad dе documеntos provеniеntеs dе difеrеntеs organismos oficialеs. Adеmás, la firma dе algunos dе еstos documеntos dеbе sеr rеalizada por un Técnico compеtеntе. A continuación, prеsеntamos los pasos más adеcuados sеgún nuеstra еxpеriеncia:
1. Rеalizar una invеstigación prеvia sobrе la adеcuación urbanística dеl alojamiеnto turístico. En primеr lugar, еs nеcеsario vеrificar si la viviеnda cumplе con los rеquisitos nеcеsarios para obtеnеr un pеrmiso turístico.
No todas las viviеndas еn Torrеviеja son еlеgiblеs para obtеnеr еstе pеrmiso. Por lo tanto, еs rеcomеndablе confirmar еsta información con anticipación antеs dе iniciar еl procеso formal dе gеstión. Dе еsta manеra, sе еvitarán costos innеcеsarios, como la rеdacción dе informеs o еl pago dе tasas. Rеalizar еstudios prеliminarеs puеdе prеvеnir еstos gastos.
2. Obtain the Habitability Certificate / Responsible Declaration of Second Occupancy. As a second step, the property must have this valid Responsible Declaration of Second Occupancy at the time of submitting the application. If this license is not available, it will be necessary to obtain it.
3. Obtain the Urban Planning Compatibility Certificate. This document is essential for the Department of Tourism to issue the corresponding license. It establishes that your home meets the necessary requirements and is eligible to obtain the corresponding Tourist Use License.
4. Register the Tourist Use License with the Regional Ministry. Finally, in Torrevieja you must register with the Regional Ministry of Tourism. To do this, you will need a digital certificate and home insurance.
Once these steps are completed, you will receive a Tourist Use License. To give you greater peace of mind, at ALONE Architecture and Engineering we take care of managing all the necessary documents.
What are the requirements for tourist accommodation on urban land in Torrevieja?
Title [1] General Urban Requirements
1. Before acquiring a property in Torrevieja with the intention of converting it into tourist accommodation, it is essential to obtain a favorable Certificate of Urban Compatibility. Some investors may find themselves in the unfavorable situation where such a certificate is not granted. Therefore, it is recommended to previously analyze the municipal regulations to determine if it is feasible to obtain the Tourist Housing License.
2. The Certificate of Habitability is a fundamental requirement for any home intended for vacation rental. This certificate guarantees that the home is suitable and meets the necessary standards for occupancy. Although it may seem obvious, it is important to investigate this aspect before investing in a property with the intention of obtaining a vacation rental license, especially if He plans to use it as tourist accommodation.
3. In the Valencian Community, there are specific regulations governing tourist accommodation. The Ministry of Tourism establishes a series of requirements that must be met to obtain a tourist permit. These requirements include aspects such as accessibility, equipment, and minimum housing dimensions. For example, it is necessary to have kitchen utensils, a refrigerator, bedding, among other essential items.
Title [2] Specific Urban Requirements
1. Tourist accommodation, regardless of its type, must be approved by the municipal Urban Planning Compatibility report for its tourist, holiday, or leisure use. These accommodations are regularly rented at a fixed price and are immediately available. It is important to note that these accommodations are transferred in their entirety; individual room rentals are not permitted.
2. A home will be considered to be for regular tourist use when any of the following circumstances are met:
a) If it is managed for tourist use by companies specialized in Tourist Homes.
b) If it is offered to tourists by the owners or holders, regardless of the duration of the contract, as long as services typical of the hotel industry are provided.
c) When use tourism marketing channels, including through tour operators or other sales channels, including through the Internet and advanced technologies.
3. Tourist accommodation management companies are natural or legal persons whose main activity, whether or not it is their main activity, is to rent out at least five tourist accommodations in exchange for financial compensation. This applies regardless of whether the accommodations are located in the same building or complex.
4. When the properties intended for tourist use are managed by companies, it will be necessary to obtain specific authorization for the management between the owner and the company in question. This authorization must explicitly establish that responsibility for non-compliance with the administrative obligations arising from this decree will fall on the person or entity in charge of managing the accommodation.
5. In the case of Tourist Housing managed directly by the owners or holders, they will be directly administratively responsible for non-compliance with the established provisions.
6. If the management of the Tourist Housing is carried out by an authorized agent, the administrative responsibility for non-compliance with the provisions of the corresponding decree will fall on the principal, in accordance with the terms established in Article 1725 of the Civil Code.
7. Tourist accommodation will be classified into two categories: superior and standard.
8. The category assigned to each home will be determined by compliance with the requirements established in Annex III.
What are the requirements for rural tourist accommodation in Torrevieja?
Title [1] General Rural Requirements
1. In Torrevieja, rural accommodation is considered to be accommodation that is regularly offered at a set price in a dwelling that occupies an entire building or part of it. These establishments have their own entrance and exit to the private property on which they are located or to the public road. The maximum capacity allowed in rural houses is 16 people.
2. Rural houses are classified into five categories according to their star level: 1, 2, 3, 4 and 5. The modality, specialty and category corresponding to the Rural accommodation establishments are determined based on compliance with the general and specific technical requirements established in this provision. The term "luxury" can only be used for five-star rural houses, upon request from the interested parties and based on the features, services and facilities they offer.
Title [2] Specific Rural Requirements
1. Rural housesmay receive one of the following designations as accommodation specialties, as applicable:
a) Rural house-farmhouse, rural house-farmhouse or rural house-riurau: If the accommodation service is offered in isolated buildings more than 50 years old, duly dated and catalogued, what follow the traditional architecture of the area in which they are found, whether rehabilitated or not. In Torrevieja, to meet these requirements, it is necessary to obtain a certificate issued by the City Council.
b) Rural house-village house: Rural houses that offer accommodation in buildings that constitute a single dwelling, located in the urban area and that are preserved or have been rehabilitated Depending on the architecture and traditional materials of the area, they can add the denomination of town house. These requirements must be verified by a certificate issued by the relevant town council. The rural house may add the name "village house" to its name.
c) Agrotourism: Establishments integrated into agricultural holdings, consisting of one or more premises intended both as housing and to meet the needs of an agricultural holding, may be called agrotourism. The housing must occupy all or part of the premises and have its own exit to a common area or to a public road.
2. If, due to the traditional architecture of the area where the rural houses are located, the name used is different from those mentioned in section 1 above, the traditional name corresponding to that area may be added, subject to prior justification and compliance with the requirements established in said section.
Civil liability insurance for tourist accommodation in Torrevieja
1. The person responsible for the tourist accommodation is obliged to obtain civil liability insurance that covers possible damages to the health or physical integrity of guests, as well as to third parties affected by the accommodation activity, including aspects related to financial security.
2. The minimum insured capital will be determined based on the maximum number of places allowed in the accommodation, according to the responsible declaration, and will be the following:
a) Up to 25 places: 150,000 euros
b) Up to 50 places: 300,000 euros
c) Up to 100 places: 400,000 euros
d) Up to 200 places: 500,000 euros
e) Up to 300 places: 600,000 euros
f) Up to 500 places: 750,000 euros
g) Up to 700 places: 900,000 euros
h) Up to 1,000 places: 1,000,000 euros
i) Up to 1,500 places: 1,200,000 euros
j) Up to 5,000 places: 1,800,000 euros
k) More than 5,000 places: 2,000,000 euros
3. The maximum compensation per year and per incident, as well as the deductibles and any other conditions, will be agreed between the person responsible for the accommodation and the insurance company.
4. Throughout the activity, the person responsible for the tourist accommodation must have the documentation that justifies the contracting of the insurance, to present it to the competent tourist authority when required.
How much does it cost to obtain a Tourist License in Torrevieja?
The price of our fees would be as follows:
Pack 1 (Partial processing)
Drafting of technical documentation related to obtaining the tourist license (Technical certificate of habitability, technical report for the request for the certificate of urban compatibility and request to the Torrevieja City Council for the Certificate of Urban Compatibility and Habitability / Occupation License): 299€ + VAT + Municipal taxes.
* The fee for the second occupancy certificate in Torrevieja is €17.50
* The fee for issuing the Certificate of Urban Compatibility in Torrevieja is €54.10.
Pack 2 (All procedures included)
Drafting of technical documentation and management of the corresponding procedures before the Torrevieja City Council: €399 + VAT + Municipal taxes.
* The fee for the second occupancy certificate in Torrevieja is €17.50
* The fee for issuing the Certificate of Urban Compatibility in Torrevieja is €54.10.
Example: for a home with a constructed area of 100 square meters in Torrevieja, the price to pay for package 2 would be €554.39
How do I apply for a duplicate Tourist Use License in Torrevieja?
Below are the steps to apply for a duplicate Tourist Housing License in Torrevieja:
1. Preparation: Before starting the process, make sure you have the following documents and details:
– Tax Identification Number (NIF) or Foreigner Identification Number (NIE).
– Personal and contact information.
– Documentation proving the loss or theft of the original license, such as a police report.
2. Contact the responsible entity: Contact the body responsible for managing Tourist Use Licences, which is located within the Ministry of Tourism. You can contact them through the Torrevieja Tourist Office or directly with the Ministry.
3. Inform about your situation: Explain that you need to request a duplicate of your Tourist License due to the loss or theft of the original. Provide all relevant details and attach documentation to support your claim, such as a police report.
4. Follow the instructions: The responsible body will tell you the steps to follow and any additional documents you may need to complete the duplicate application. This may include submitting a specific form, paying administrative fees, or other relevant documentation.
5. Submit the application: Make sure you meet all the requirements provided by the agency and submit the application for a duplicate Tourist License. Provide all the requested documents completely and accurately.
6. Follow up: Ask the responsible agency about the estimated processing time for your application and any other additional information you need to know. Keep a record of reference numbers or other information related to your application for future reference.
How do I change the ownership of a Torrevieja Tourist Use License?
If you want to change the holder of a Tourist License in Torrevieja, it's important that you know the steps required. Below, we'll explain how to proceed:
Furthermore, it's clear that properties with a vacation rental license have a high economic value. This is due to the legal restrictions that exist for obtaining a new license. However, changing the license holder is not a complicated process and does not require prior approval from the city council.
To get started, it is essential that you consult the Tourist License code. Before purchasing a property, you should ensure that you have the corresponding tourism permit. To do this, request the tourist accommodation code and verify its validity on the Valencian General Government Tourism website.
Transfer of a Tourist License in the Valencian Community
In general, it is suggested that you send the following documents to the Valencian Generalitat (GVA) to carry out the transfer of the tourist license:
1. New ID of the holder
2. Old ID of the holder
3. Cadastral reference
4. Tourist License document
5. Documentation that prove new ownership
The necessary documents are available on the official website of the Valencian Government, and it is necessary to attach the digital certificate.
When should I transfer my tourist rental license?
If you have already purchased the property and have the necessary documents, you can proceed with the transfer.
Duration and fees
In principle, the process of changing the owner takes approximately two months. In the case of a transfer, this procedure is free of charge. If you prefer our studio to carry out the procedure for you, the established price is €199 + VAT.
Do I need a suitability report?
Currently, the Valencian Government does not require an Urban Planning Compatibility Report for Change of Ownership for Tourist Housing Authorizations.
What are the Infractions and Sanctions in Torrevieja?
Minor infractions.
1. Failure to display the corresponding badges or plates in accordance with current regulations, or doing so without complying with the required formalities.
2. Incorrect treatment of users of tourist services by the providers of said services.
3. Deficiencies in the cleanliness and operation of premises, facilities, furniture and equipment.
4. Failure to keep copies of invoices or other documentation for the time established by the regulations.
5. Failure to advertise the availability of complaint forms for customers, lacking them, refusing to provide them or not doing so immediately without justified reason.
Serious infringements.
1. Incorrect commercial use of names, emblems or plates other than those corresponding to the authorized activity.
2. Providing misleading information about facilities or services superior to those offered, as well as issuing false or misleading advertising.
3. Lack of required documentation or its incorrect use according to the established formalities.
4. Poor provision of services or deterioration of facilities.
5. Unjustified prohibition or expulsion of clients, unjustified interruption of agreed services or discrimination.
6. Failure by travel agencies to comply with the obligations established in consumer protection legislation and complementary regulations, including overbooking.
7. Issuing tourist service contracts that do not comply with established standards.
8. Breach of contract or conditions agreed upon regarding location, time, price, or other elements of the tourist service.
9. Overbooking and violation of provisions regarding reservations or cancellations.
10. Charging prices higher than those advertised or failing to advertise them.
11. Refusal to issue an invoice for services consumed or inclusion of concepts that are not corresponding.
12. Modification of the establishment or requirements without notifying it according to the regulatory procedures.
13. Obstructing the functions of tourist inspection or failure to comply with the requirements during the inspection.
14. Refusal to provide truthful information to the administration or provision of false or erroneous information.
15. Failure to comply with fire protection standards, safety, health and hygiene measures, and sector-specific regulations.
16. Unauthorized use of trademarks, symbols, messages, and strategies the tourist image of the Valencian Community, against the guidelines established by the department responsible for tourism and that causes significant damage.
17. Failure to comply with the accessibility, sustainability and hospitality obligations established in this law.
18. Failure to comply with the obligation to disclose the registration number in the Tourism Registry of the Valencian Community when marketing through any means, especially online services, with the owners of the advertising or marketing channels being jointly liable.
19. Lack of promotion of continuing education and training, including knowledge and protocols for providing hospitable treatment to tourists and visitors, by tourism companies and tourism service providers to their workers.
Very serious infractions.
1. Exercising a tourist activity without the required communication or legal authorization.
2. Including false or inaccurate information or omitting essential data in communications or responsible declarations.
3. Not complying with the essential requirements established for the activity or not maintaining them during its exercise.
4. Not having the necessary documentation according to the responsible declaration or communication presented when starting the activity or service.
5. Not having the guarantee required by the regulations or if the existing one does not comply with the required amount.
6. Not having a registered self-protection plan when it is mandatory.
7. Failure to comply with fire protection and prevention, safety, health and hygiene regulations, putting the physical integrity or health of people at serious risk.
8. Carrying out deliberate actions that defame the customs, traditions, beliefs or clothing of a tourist services client, without constituting a criminal offense.
9. Failure to comply with the labor rights of workers and employees of tourist service companies and providers, which implies a lack of guarantees of decent and quality employment.
Penalties.
1. Minor infractions:
a) Warning.
b) Fine of up to 10,000 euros.
2. Serious infringements:
a) A fine of 10,001 to 100,000 euros.
b) Closure of the tourist establishment or activity for up to six months in the case of serious deficiencies, or for a longer period until the deficiencies are corrected.
c) Suspension of up to six months from exercising a tourist profession.
The fine may be applied together with other measures depending on the circumstances.
3. Very serious violations:
a) Fine of 100,001 euros to 600,000 euros.
b) Closure of the establishment or cessation of the tourist activity or service.
The fine may be applied together with other measures depending on the circumstances.
Graduation of sanctions.
1. When imposing sanctions, the seriousness of the facts and the following circumstances will be taken into account:
a) Circumstances mitigating liability:
1. Lack of intentionality.
2. Compensation for damages before the start of the sanctioning procedure.
3. Correction of deficiencies and voluntary repair of damages during the sanctioning procedure.
4. Absence of economic benefit from the infringement.
b) Circumstances aggravating liability:
1. Nature of the damages caused.
2. Amount of illicit profit obtained.
3. Duration of the violation.
4. Number of people affected by the violation.
5. Recidivism in the last year.
6. Repetition in the last two years.
2. The presence of multiple aggravating or mitigating circumstances may result in higher or lower sanctions, respectively.
Statute of limitations.
1. Infractions and sanctions are subject to the following statute of limitations:
a) Minor infractions: 6 months.
b) Serious infractions: 1 year.
c) Very serious infractions: 2 years.
d) Penalties for minor infractions: 1 year.
e) Penalties for serious infractions: 2 years.
f) Penalties for very serious infractions: 3 years.
2. The statute of limitations for infractions begins on the day on which the infraction was committed. The statute of limitations is interrupted when the sanctioning procedure is initiated, and it resumes if the file is stopped for more than one month without fault of the responsible person.
3. The statute of limitations for sanctions begins the day after the resolution imposing the sanction becomes final. The statute of limitations is interrupted when the enforcement procedure is initiated, and the period begins to run again if it is stopped for more than one month without fault of the offender.
4. The expiration of a file does not prevent a new one from being initiated if the infringements have not expired.
ALONE Architecture Studio also has a dedicated page on Tourist Housing License – Tourist License – Tourist Use Licensewhere there is more information on this topic. To see this information click here.
Affordable price
Speed and Convenience
If you need a Tourist License for a home, our services will save you money. Our prices are among the most affordable on the market, including the travel of our technicians when necessary. This is a fixed price.
You can book our services online, so you don't have to travel anywhere. You'll receive your Tourist Housing License conveniently at your home.
We promise to send you your Tourist License within just 24-48 hours of receiving the favorable resolution from the Tourism Department.
Professionalism
Seriousness and Service
Our technicians are registered with the College of Quantity Surveyors, Technical Architects and Building Engineers of Alicante or the College of Architects of Alicante, and have the corresponding Civil Liability Insurance.
Along with the Tourist License you will receive the corresponding certificate of membership from the certifying technician.
We are an Architecture and Engineering Studio focused on serving our clients, where we select our staff in such a way that maximum satisfaction is obtained in the technical service received.
Obtaining the Certificate of Urban Compatibility and the Certificate of Habitability from Torrevieja Town Hall requires the payment of a fee, while obtaining a Tourist License (which we take care of processing) does not require the payment of any additional fee..
Also write ENERGY performance CERTIFICATES – CERTIFICATE OF OCCUPANCY – CERTIFICATE – TECHNICAL LICENSE OF SECOND OCCUPATION in the following towns and urbanizations of the Province of Alicante – Alicante / Alacant / Urbanización El Sagrat / Sol y Luz / Puerta Verde / Boriquen / Los Girasoles – Elche / Elx / Urbanización La Marina / El Altet / El Pinet / La Marina / Torre del Pinet / Las Bayas / Daimes / La Hoya / Matola / Urbanización Campo Alegre / Altabix / Montesol / Buenavista / Bonavista / Urbanización Carrús / Peña de las Águilas – Torrevieja / La Mata / Torrelamata / El Chaparral / El Limonar / Torrealmendro / Misol / La Veleta / Lagosol / Los Balcones / Los Altos / Villa Pargaza – Orihuela / Orihuela Costa / Dehesa de Campoamor / Villamartín / Playa Flamenca / La Florida – Benidorm / Festilandia / Rincón de Loix / La Torreta / Ciudad Patricia / Fluixá – Alcoy / Alcoi – San Vicente del Raspeig / Sant Vicent del Raspeig – Elda – Dénia / Les Marines / Denia Mar / Las Ranas – Villena – Petrer – Santa Pola – Villajoyosa / la Vila Joiosa / El Charco / Montiboli / Urbanización Torres / La Cala / Cales y Atalayes – Jávea / Xàbia / Urbanización Valle del Sol / Balcón del Mar / Urbanización Torre d´Ambolo / Cap Martí – Calpe / Calp / Urbanización Maryvilla / Urbanización El Mayorazgo / Les Carruques / Las Adelfas / Enginet / Colari / Cometa / Ferrando / Llobella / Empedrola – Crevillente / Crevillent – Campello / El Campello / Urbanización Les Mesquites / El Pueblo Español / La Coveta Fumá / La Almadraba / El Bañets / El Amerador / Pueblo Acantilado – Novelda – Altea / Colonia Viquingo / Gran Panorama / Jardín de Alfaz / Urbanización Panorama / Urb. San Rafael / Montebello / Urbanización Escandinavia / Foia Blanca – Urbanización El Mascarat / Urbanización Altea Hill / El Mascarat / Talaia – Muchamiel / Mutxamel – Moraira / Urbanización Morabit / Fanadix / Cometa / Urbanización Pla del Mar / la Arnella / El Portet de Moraira – Ibi – Pilar de la Horadada / Torre de la Horadada – San Juan de Alicante / Sant Joan d’Alacant – Rojales – Alfaz del Pi / Alfàs del Pi – Aspe – Almoradí – Nucia / La Nucia – Callosa de Segura – Guardamar del Segura / Urbanización Bella Vista / Urbanización Las Pesqueras / Urbanización Lomas del Polo – Teulada – Benisa / Benissa – Monóvar / Monòver – San Fulgencio / Urbanización La Marina – Albatera – Cocentaina – Pego – Castalla – Sax – Catral – Muro de Alcoy – Pinoso / Pinós / El Pinoso – Callosa de Ensarriá / Callosa d’En Sarrià – Monforte del Cid – Pedreguer – Onil – San Miguel de Salinas – Redován – Jijona / Xixona – Dolores – Banyeres de Mariola – Cox – Finestrat – Bigastro – Ondara – Gata de Gorgos – Benitachell / Poble Nou de Benitatxell / Urbanización Cumbre del Sol / El Tossal del Sol / Urbanización Pueblo Alcázar – Benejúzar – Montesinos / Los Montesinos – Verger / El Verger – Agost – Algorfa – Formentera del Segura – Polop – Rafal – Benijófar – Biar – Busot – Poblets / Els Poblets – Jalón / Xaló – Hondón de las Nieves / Fondó de les Neus – Hondón de los Frailes – Orba – Romana / La Romana – Granja de Rocamora – Jacarilla – Daya Nueva – Benferri – San Isidro – Beniarbeig – Beneixama – Tibi – Salinas – Algueña – Alcalalí – Relleu – Benidoleig – Beniarrés – Cañada – Parcent – Aigües – Llíber – Vall de Laguar – Orxeta – Planes – Tàrbena – Benilloba – Torremanzanas / Torre de les Maçanes – Daya Vieja – Daya Nueva – Adsubia – Ràfol d’Almúnia – Lorcha / l´Orxa – Sanet y Negrals – Vall de Gallinera – Senija – Sella – Agres – Murla – Benigembla – Benimantell – Alqueria d’Asnar / Alquería de Aznar – Castell de Castells – Bolulla – Sagra – Gaianes – Campo de Mirra / Camp de Mirra – Benimeli – Alfafara – Benimarfull – Tormos – Penàguila – Vall d’Ebo – Confrides – Gorga – Beniardá – Castell de Guadalest / Castillo de Guadalest – Alcocer de Planes – Millena – Alcoleja – Benifato – Vall d’Alcalà / Valle de Alcalá – Benasau – Balones – Almudaina – Benimassot – Benifallim – Quatretondeta – Benillup – Facheca – Famorca – Tollos – Torre de la Horadada –
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